The art of Empathy
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$Paid Course: "At the end of the module, you will be able to:

*Identify the characteristics of empathetic behaviors and communication

*Understand the impact of empathy at a personal and professional level

*Know how to develop empathy in your daily life"

Duration: 15 Minutes



Innovation and Design Team Project Cohort 13
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447
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Human-centered design is a participatory problem-solving approach thatprioritizes the human experience of an issue and seeks solutions that bothdelight and address real needs.
Staying Focused, Positive, and Calm for Successful Remote Working
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$paid course: At the end of this module, you will have the tools to better manage your attention while working remotely including: Preparing yourself to focus your attention, Staying focused and managing distractions, Relaxing, and staying positive.

Multi-Language 15 minutes


Key Elements of Business Execution
5.0 (3)
4
3
$paid Course: Business execution is the "how" of getting things done. As a leader, you must be skilled in driving performance and strategy in the right direction through business execution. In this course, you'll learn about the characteristics of business execution cultures. You'll also learn techniques for fostering a business execution culture. Finally, you'll learn about the three elements needed to execute your business strategy: planning, people, and practice.
Facilitate effective meetings
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$Paid Course: At the end of this module, you will be able to adopt best practices to start a meeting, make the participants produce, and conclude the meeting.

Multi-Language 10 mins


Argue according to the customer profile
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$ Paid Course: Detect the customer profile and present customer benefits adapted to the identified profile.
Manage urgent client requests
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$ Paid Course: Practise adopting the right approach and asking the right questions when faced with an urgent request in order to both make realistic commitments and maintain a good relationship with your client.
Planning Meetings Fit for Purpose
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6
6
$paid Course: Have you ever sat through a meeting that you felt was a waste of your time? Maybe the meeting wasn't relevant to you or it was just poorly run. Perhaps it lacked a clear purpose. The root cause of ineffective meetings is almost always poor planning. Meetings are among the most expensive forms of communication in today's business environment, so it's essential to make the investment worthwhile. This course outlines a process for preparing for effective meetings. First, you'll learn how to clarify the purpose and objectives of a meeting. Second, you'll learn how to determine if the meeting is required, or if a meeting alternative can fulfill the objectives. Third, you'll learn how to choose the best participants. Fourth, you'll learn how to create the agenda. And fifth, you'll learn how to prepare yourself and your participants for a successful meeting. The next time you need to prepare a meeting, the methods introduced in this course will help you make the most of your and your participants' valuable time. You'll also learn how to effectively start a meeting.
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